Vibrant Recruits is currently working with a leading UK refrigeration and HVAC specialist to find a Service Centre Manager for their Leeds operation. This is a fantastic opportunity to take the reins of their largest service centre, managing the P&L and a team of engineers, with real scope to influence growth and operational performance.

What you’ll be doing as Service Manager:

As the Service Centre Manager, you will report to the Regional Manager and be responsible for the day-to-day and strategic management of the Leeds branch. This role is primarily office- and site-based, with regular interaction with engineers, supervisors, and customers.

Key responsibilities include:

Full branch management and ownership of the annual P&L
Leading and developing a team including engineers and a Service Supervisor
Supporting the Service Supervisor with daily operations and team development
Maintaining strong relationships with existing customers while supporting business growth
Collaborating with sales to develop and expand the service offering
Managing budgets, costs, performance reviews, and development plans
Overseeing operational delivery, safety, and customer satisfaction
Working with HR and recruitment teams to manage staffing and succession planning

What we’re looking for in a Service Manager:

We’re seeking a business-focused operational manager with strong leadership and commercial skills.

Essential experience:

Proven service centre, branch, or operational management experience
Commercial acumen with P&L responsibility
Track record of managing and developing teams
Strong communication skills with customers and internal stakeholders
Ability to balance operational delivery with strategic growth

Desirable:

Technical or ammonia refrigeration experience
Industrial engineering background

The role is primarily managerial, so technical experience is an advantage but not essential. The focus is on leadership, operational management, and business growth.

What’s on offer for the Service Manager:

Salary £60,000 – £70,000
Company bonus
Company car or car allowance
25 days holiday
Private health insurance
Salary sacrifice pension
Long-term career progression within a business that promotes from within
Investment in training and development
Opportunity to lead the largest service centre in the organisation
Stable, experienced workforce with strong retention

If you’re an experienced service or operations manager looking to take ownership of a high-performing branch and drive growth, Vibrant Recruits would love to hear from you.

Service Manager – Leeds

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